Privacy policy

Introduction

You (“you” or “User” or “End User” or ”your” or “Buyer” or “Customer”) are expected to, and required to, read and accept all of the terms and conditions as laid down in this document hereinafter referred to as the “Privacy Policy” or “Policy” before you may use www.antaratma.in (hereinafter referred to as “website” or “site” or “we” or “our”).

Antaratma Lifestyle Private Limited, hereinafter referred to as "Antaratma" or "The Company", and/or its affiliates are committed to protecting your personal information when you are using our website. 

This Privacy Policy relates to our use of any personal information we collect from you on “www.antaratma.in”. This policy is inter alia formulated and displayed to inform you about our information collection/retention policies and practices so that you can make an informed decision in relation to the sharing of your personal information with us.

By accepting the Policy and the User Agreement in registration and/or the use of the Site in general, you expressly consent to our use and disclosure of your personal information in accordance with this Policy. This Privacy Policy is incorporated into and subject to the terms of the User Agreement.

This Policy is effective upon acceptance in registration and/or by access by you to the website.

This Policy applies to services available under www.antaratma.in and sub domains (if any) of the website. By visiting this website you agree to be bound by the terms and conditions of this Policy. If you do not agree please do not use or access our website. This Policy does not apply to websites maintained by other companies or organisations to which we link and we are not responsible for any personal information you make available to third parties via our website. Please ensure that you read the Privacy Policies of such other companies or organisations before submitting your details.

This policy will be updated subject to any changes in information collection, activities performed or any applicable regulations.

If you are a person(s) "incompetent to contract" within the meaning of the Indian Contract Act, 1872, including minors, un-discharged insolvents etc., before using and/or placing an order on this website, you are required to inform your legal guardian(s) or parent(s) about our Policy and require their consent by way of their registration as Users of this website.

 

Privacy Guarantee
Antaratma agrees we will not sell or rent your personal information to third parties for their marketing purposes without your explicit consent. We may, from time to time, reveal general statistical information about our website and visitors, such as number of visitors, number and type of goods and services purchased, etc.

Only those of our employees who need access to your information in order to perform their duties are allowed such access.

Any employee who violates our privacy and/or security policies is subject to disciplinary action, including possible termination and civil and/or criminal prosecution.

 

Collection of Information

Antaratma collects, processes, and retains information about you when you visit our website. You may choose to provide us with information, such as your email address, company information, street address, telephone number, country, city, state or other information, to access protected information on our website. The primary goal behind this is for the purposes of provisioning our services.

In general, you can browse the Site without revealing any personal information about yourself. To fully use our Site, you will need to register using our online registration form, where you may be required to provide us with your name, date of birth, contact number, email id, user id, password, residence / place of business information, billing information, shipping information, bank account details and other personal information as indicated on the forms throughout the website. You have the option to not provide information by choosing to not use particular services or features on the website.

However, once you register with Antaratma and sign in to the website, The Company can automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page you requested. We may automatically track certain information about you based upon your activities on our website. We use this information to do internal research on our users' demographics, interests, and behaviour to better understand, protect and serve our users. We may use third party contractors and service providers to process your data and / or to contact you for the purposes you have chosen. Such contractors and service providers are contractually bound to protect your information in the same way as we do. We only use information for the purposes for which you have provided specific consent.

If you decide to use online payment services for the purchase of items, we may collect some additional information, such as a billing address, a credit/ debit card number and a credit/ debit card expiration date and/ or other payment instrument details and tracking information from cheques or money orders.

If you choose to post messages on our message boards, chat rooms or other message areas or leave feedback for other users, we will collect that information you provide to us. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Site, we may collect such information into a file specific to you.

Use of cookies
Antaratma may send a "cookie" to your computer. A cookie is a small piece of data that is sent to your browser from a web server and stored on your computer's hard drive. A cookie cannot read data off your hard disk or read cookie files created by other websites. Cookies do not damage your system. 

Cookies allow us to recognize you as a user when you return to our website using the same computer and web browser. We use cookies to identify which areas of our website you have visited and how you use the website. The data collected is used to analyse your use of the website and to enhance the user experience. We also may use this information to better personalise the content that you see on the website. Most browser software can be set to reject Cookies. However, if you reject our Cookies, certain functionality on the website may not work correctly or at all. 

In the course of optimising the services to our users, we may allow authorised third parties to place or recognize a unique cookie on your browser. Any information provided to third parties through cookies will not be personally identifiable, but may provide general segment information for the enhancement of your user experience by providing more relevant advertising.

 

Use of Your Information
The information we collect from you may be used in one or all of the following ways:

  1. To facilitate the services you request efficiently and to make the user experience better for prospective customers.
  2. We use your personal information in the file we maintain about you, and other information we obtain from your current and past activities on the website to resolve disputes; troubleshoot problems; help promote safe transactions; collect payments owed; and measure consumer interest in the services provided by us.
  3. To inform you about new updates, collections, products, offers via email, text  messages and calls, subject to your prior approval. 
  4. To customise your experience; detect and protect us against error, fraud and other criminal activity; enforce our User Agreement; and as otherwise described to you at the time of collection. At times, we may look across multiple users to identify problems or resolve disputes, and in particular we may examine your personal information to identify users using multiple User IDs or aliases. We may compare and review your personal information for errors, omissions and for accuracy.

You agree that we may use personal information about you to improve our marketing and promotional efforts, to analyse website usage, improve the website content and product offerings, and customise the website content, layout, and services. These uses improve the website and better tailor it to meet your needs to provide you a smooth, efficient, safe and customised experience. We may also use your information to deliver information to you that, in some cases, are targeted to your interests, such as new services and promotions. We may use various outside agencies (third party service providers) to make our Site operate. For example, we may use third parties to host our Site, operate various features made available on our website, send emails, analyse data, provide search results and links, and assist in fulfilling your orders. Some of these third parties may need access to your information in order to make the services provided through our Site. Information will only be disclosed to these service providers on a need-to-know basis, and they will only be permitted to use such information for the purpose of providing the particular services provided by such entities in connection with our website.


​​Log files, IP addresses and information about your device(s)

We automatically receive the URL of the website from which you came and the website to which you are going when you leave our website. We also receive the internet protocol (“IP”) address of your computer (or the proxy server you use to access the World Wide Web), your computer operating system and type of web browser you are using, your usage patterns, your mobile device (including your UDID) and mobile operating system (if you are accessing the website using a mobile device), as well as the name of your ISP or your mobile carrier. Antaratma may also receive location data passed to it from third-party services or GPS-enabled devices that you have enabled. The link between your IP address and your personally identifiable information is not shared with third parties without your permission, except as described under “Information Disclosure” section below.

You agree that we may use your personal information to contact you and deliver information to you that, in some cases, are targeted to your interests, such as targeted banner advertisements, administrative notices, product offerings, and communications relevant to your use of the website. By accepting the Terms and Conditions and Privacy Policy, you expressly agree to receive this information. If you do not wish to receive these communications, we encourage you to opt out of the receipt of certain communications in your profile. You may make changes to your profile at any time.


Information disclosure 

Except as set forth below or as specifically agreed to by you, Antaratma will not disclose any Personally Identifiable Information as gathered from you on the website. We may share information with third party service providers contracted to provide services on our behalf and other business purposes. These third party service providers shall only use information we provide to them as requested and instructed by us.

We cooperate with law enforcement and regulatory inquiries, as well as other third parties to enforce laws, such as: intellectual property rights, fraud and other rights, to help protect you and other users. Therefore, in response to a verified request by law enforcement or other government officials relating to a criminal investigation or alleged illegal activity, we can, and you hereby authorise us to, disclose your name, city, state, telephone number, email address, user ID history, fraud complaints, and purchasing history without notice. 

Without limiting the above, in an effort to respect your privacy, we will not otherwise disclose your personal information to law enforcement or other government officials without a subpoena, court order or substantially similar legal procedure, except when we believe in good faith that the disclosure of information is necessary to prevent imminent physical harm or financial loss; or report suspected illegal activity. Further, we can, and you hereby authorise us to, disclose your name, street address, city, state, zip code, country, phone number, email, and company name to Intellectual Property right's owners under confidentiality agreement, as we in our sole discretion believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringement, piracy, or other unlawful activity.

Please note that due to the existing regulatory environment, we cannot ensure that all of your private communications and other personal information will never be disclosed in ways not otherwise described in this Privacy Policy. 

 

Security

When you place orders or access your account information, we offer the use of a secure server. The secure server software (SSL) encrypts all information you put in before it is sent to us. All of the customer data we collect is protected against unauthorised access. To prevent unauthorised access, maintain data accuracy, and ensure correct use of information, we will employ reasonable security practices and procedures and current Internet security methods and technologies in compliance with Information Technology Act, 2000 and rules made there under.

Your personally identifiable information is kept secure. Only authorised employees, business partners, affiliates/subsidiaries, clients, vendors and other third party providers – who have agreed to keep information secure and confidential – will have access to this information.

Users of www.antaratma.in, however, are responsible for maintaining the confidentiality of any password, user ID, or other form of authentication involved in obtaining access to password protected or secure areas of any of our websites. Access to and use of password protected and/or secure areas of our website is restricted to authorised users only. Unauthorised access to such areas is prohibited and may lead to criminal prosecution.

 

Transfer of ownership

In case the entire or substantial ownership of the company and/or the website or the service were to change, your user information may be transferred to the new owner so the service can continue operations. In any such transfer of information, your user information would remain subject to the promises of our then current Policy.


Changes in policy

You acknowledge that this Policy is part of the Terms and Conditions and you unconditionally agree that using this website signifies your assent to our Policy. If you do not agree with this Privacy Policy, please do not use our Site. Your visit and any dispute over privacy is subject to this policy and the Terms and Conditions, including limitations on damages. We reserve the right to change the terms of use and this Policy, at any time. We will post any changes so that you are always aware of our policy. Unless stated otherwise, our current Policy applies to all information that we have about you and your account.

Questions and contact information

Should you have any questions and/or concerns regarding this Policy, or if you need to update, edit or remove information, please write to us at heyantaratma@gmail.com. Please inform us about any complaints/ concerns regarding content on the website and/ or comment or breach of these terms on the same email address.