Shipping

We are certain you’d have questions about Shipping. Please feel free to write to us at heyantaratma@gmail.com if the answers below do not clear your doubts. You can also call/drop a WhatsApp message at +91 81379 98481.

How much does Antaratma charge for shipping? 

All orders shipped to customers in India are free, regardless of the order amount. For customers from all other countries, shipping charges of approximately $33 (USD) or INR 2500 is applicable.

Who are Antaratma’s delivery service providers?

We have partnered with Blue Dart Express Limited, the best in the business, independently as well as with shipping aggregator Pickrr. 

Do remember to provide a valid contact number and complete shipping address while placing your orders. Please ensure you include the pin code, so that we can ensure a seamless delivery experience for you.


Can I track my order?

Yes, you can. You will receive an email confirmation once your order has been shipped, and it will have shipping details and a tracking number. You can view the status of your order and track your shipment by logging in to your account on our website. 

 

How many days will it take for me to receive the order?

To ensure we do not increase our carbon footprint in case of possible cancellations, we wait for 12-24 hours before we start working on an order.

As a sustainable brand, we may not have ready-made products. In such cases, we will take a minimum of two days to ready the product and another five working days to deliver it (within India). International orders may take anything between 10-15 working days. 

Actual delivery timelines could vary, usually based on the delivery location. Just in case your pin code is not accepted at Checkout, please contact us, we will do our best to process your order.

 

Can I edit my shipping address?

Yes, you can. Simply drop in a line at heyantaratma@gmail.com or call +91 8137998481 within 24 hours of placing your order. Once your products are dispatched, we will not be able to redirect it. 

 

Does Antaratma ship worldwide?

Yes, we do ship to most countries, but on a DDU (Delivery Duty Unpaid) basis. This means the product prices displayed are exclusive of all import duties. As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are in. To release your order from customs on arrival, payment of these at the time of delivery is necessary. In case of any confusion, please write to heyantaratma@gmail.com

 

What do I take care of, when it comes to Return shipments?

Please ensure you do not include any other items in the package other than what you originally received from us as these could violate Indian shipping regulations. Please note that our shipping partners will only accept Antaratma articles that are returned in their original packaging.